Innovation Realized

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It became a necessity to connect during COVID-19 isolation, but Zoom has its sights set higher, on fostering new types of highly immersive collaborations.

Video Transcript

HARRY MOSELEY: The mission of Zoom Video Communications is about empowering people to accomplish more. A lot of people think it's about people having more meetings and connecting over video. That's a little part of it. It's a bigger picture than that though.


LYNNE OLDHAM: With the pandemic, we saw exponential growth. In a six week period, we went from 10 million daily meeting participants to 300 million. You look at that and you realize everyone is depending on us.


HARRY MOSELEY: We made our software available for free to primary and secondary education. We now have 125,000 schools and 25 countries on our platform.


KELLY STECKELBERG: We're creating experiences that we never even thought to before. Things like virtual weddings, virtual adoptions, family staying connected, allowing grandparents to read bedtime stories to their grandchildren. And that has just been amazing to see.


HARRY MOSELEY: A friend of mine shared a video of eye surgeons operating on an eight year old boy in Malaysia. And the consultant was Zooming in from Indiana giving guidance. This child was able to see after the operation.


LYNNE OLDHAM: We have two words on the wall in the lobby. It says “we care”. And that permeates everything you can think of. You feel that from the other employees, you feel that from leadership. We founded Zoom Cares at the IPO. The focus of the foundation is all determined by our employees. What's great about that is the employees are going to help us make sure that money gets in the hands of nonprofits who can really make a difference.


HARRY MOSELEY: With respect to the future, we’re going to be doing some amazing innovations around the collaboration space with things like digital white boarding and our Zoom Apps. This is all about making that virtual experience much more immersive and much more seamless and frictionless.


KELLY STECKELBERG: We're also really focused on innovating around technology as we think about what is the future of work. Some of the things we’re working on are features like Smart Gallery, which really enhances the face-to-face communication when some employees are working in the office and some of them are working from another location.


HARRY MOSELEY: When you look at the various different technologies that we have at our fingertips today, whether it's artificial intelligence, IOT, 5G, AR, and VR, I fundamentally believe that we've only been scratching the surface. And I think with this new world of work, that's coming to be a reality we'll be leveraging these new technologies in great ways.

About Zoom

Zoom Video Communications, Inc. is a video-first communications platform. Connecting people through frictionless video, voice, chat, and content sharing, the Zoom platform enables face-to-face video experiences across devices and locations. Focused on customer and employee happiness, Zoom is recognized for its video-first cloud architecture, market leadership, viral demand, an effective go-to-market strategy, and robust customer support.

CEO: Eric S. Yuan Headquarters: San Jose, California Founded: 2011 Employees: 4,422

Since Zoom was added to QQQs:


Important Information

  • The Fund and the Index are rebalanced quarterly and reconstituted annually.

    Zoom company data is as of Apr 26, 2021.

    This content should not be construed as an endorsement for or a recommendation to invest in Zoom. Zoom is not affiliated with Invesco. 

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