Important Notice: Change of Scheme Administration and Member Servicing Platforms for HAPFS

Effective 29 May 2025, HSBC has become the new service provider for the Hospital Authority Provident Fund Scheme (HAPFS), offering a one-stop solution for members—from enrolment to daily servicing. As part of this transition, there are updates to how members can access support services:

• New Member Hotline: For any enquiries related to HAPFS, please contact the new hotline at (852) 3974 0088, available from 29 May 2025 onwards.
• New Member Website: Please visit the new HAPFS member portal at https://hapfs.retirementsolutions.hk/