Invesco Irish Management Company

We regret if you have had cause to complain to Invesco Investment Management Limited. We aim to provide our Shareholders with a high level of financial service. As part of this service, it is our policy to handle Shareholder complaints in a fair and efficient manner. We undertake to consider your complaint on its merits and we commit to treating you fairly and reasonably as a Shareholder.

We recognise Shareholder complaints as an invaluable source of feedback which helps us to understand what our Shareholder’s need and expect from the service we provide.

A person is an eligible complainant if:

• They are or have been a Shareholder of our Funds and the complaint arises as a result of a matter relating to this relationship.
  
  
• The complaint arises out of our actions or failure to act for the complainant in his/her capacity as a shareholder of our Funds.

Complaints office
Complaints can be made via post, email, or telephone to:

The Management Company
Invesco Investment Management Limited,
Ground Floor,
2 Cumberland Place,
Fenian Street,
Dublin 2,D02H0V5
Ireland

Telephone: +353 1 439 8000
Email: investorcomplaints@invesco.com

All complaints are recorded upon receipt. You will be informed of the name of the person responsible for investigating and responding to your complaint. This person shall have the authority to settle the complaint (including the offering of redress, where appropriate).

We will deal with your complaint according to the following procedures:

• Acknowledgement of your complaint will be made within 5 business days of our receipt of the complaint. This acknowledgement may be combined with our final response, if we are able to investigate and issue a response within this timescale. Acknowledgments can be received via phone, post or email.
  
  
• We will provide you with a regular written update on the progress of the investigation of the complaint at intervals of not greater than 20 business days.
  
  
• We will attempt to investigate and resolve the complaint within 40 business days receipt of the complaint. Where the 40 business days have elapsed and the complaint is not resolved, we will inform you of the anticipated timeframe within which we aim to resolve your complaint and inform you of your right to refer your complaint to the Financial Services and Pensions Ombudsman.
  
  
• We will advise you, in writing, within 5 business days of the completion of the investigation into your complaint, of the outcome of the investigation and, where applicable, explain the terms of any offer or settlement being made. We will also inform you of the right to refer the matter to the Financial Services and Pensions Ombudsman, contact details below.

Financial Services and Pensions Ombudsman
Lincoln House,
Lincoln Place,
Dublin 2D02 VH29

T: + 353 1 567 7000
E: info@fspo.ie
W: www.fspo.ie

View the Statement

Principal adverse impact statement summary

Approved broker listing

The related costs and charges for Invesco products that you may require under MiFID II are available below.

Please kindly note that not all share classes are suitable for all investors and investors should ensure that they comply with the restrictions applicable to the share classes as disclosed in the relevant legal documentation of the fund. Availability of a share class could vary from jurisdiction to jurisdiction. To obtain further information on the availability of share classes in your jurisdiction, please refer to the appropriate internet site or your local Invesco office.

As of April 2023, FinDatEx introduced the European MiFID Template (EMT) v4.2 with an additional UK specific section linked to PRIN 2A.4 regulation.

If you have any questions or require any further assistance, please reach out to your usual Invesco contact or alternatively EMEA-GDS Regulatory Reporting.

Download:

EMT V4.2 covering Invesco’s SICAV, ICVC, Investment Trust, Markets III plc, Liquidity, Zodiac, GRAF and Global Property Plus product ranges.

EMT V4.2 covering Invesco’s Markets I & II, Digital Markets and Physical Markets plc umbrellas.

ESG data that you may require under MiFID II and IDD:

Please kindly note that not all share classes are suitable for all investors and investors should ensure that they comply with the restrictions applicable to the share classes as disclosed in the relevant legal documentation of the fund. Availability of a share class could vary from jurisdiction to jurisdiction. To obtain further information on the availability of share classes in your jurisdiction, please refer to the appropriate internet site or your local Invesco office.

EET
As of March 2022, the FinDatEx platform made available the European ESG Template (EET) V1. Its purpose is to fulfil ESG-related regulatory requirements contained in the SFDR, relevant provisions of the Taxonomy Regulation, and the relevant delegated acts complementing MiFID II and IDD. From 1st August 2022, Invesco released the EET tranche 1 pertaining all mandatory fields with MiFID & IDD data requirements. As of 1st January 2023, Invesco should release the EET tranche 2 to include all remaining fields for SFDR level 2 & Taxonomy Regulation data requirements.

View the EET document for our ESG data that you may require under MiFID II and IDD:

Download EET CSV file

Download EET XLSX file

NOTE: The CSV file is in a pipe (|) delimited file format as specified by the EWG. This format was followed to ensure automatic technical processing between the option manufacturer and the MOP manufacturer. Files in this format will not open natively in Excel in a readable format. In order to change this, please follow these instructions (Windows only):

1. Start -> Control Panel
2. Region -> Additional Settings
3. Change the “List separator:” character to a pipe (|) – by default in windows this will likely be a comma (,)
   1. If the existing list separator is not a comma (,) make note of this character so this can be reverted later on (if necessary).
4. Hit “Apply”, then “OK”, then “OK” again
5. Re-open the .csv file from the website and Excel will correctly split the EET.
6. To revert this to the Windows default, please follow the instructions again, replacing the pipe (|) for the default (,) in Step 3.

Please contact your usual Invesco contact in the event of any queries.

Contact
If you have any questions or require any further assistance, please reach out to your usual Invesco contact or alternatively EMEA-GDS Regulatory Reporting.

Please note that all investor holdings, categorised as unclaimed distributions and / or unclaimed redemptions and defined as Investor Money under S.I. No. 604 of 2017 Central Bank (Supervision and Enforcement) Act 2013 (Section 48(1)) Investment firms Regulations 2017, have been transferred from Invesco Global Asset Management DAC to Invesco Investment Management Ltd, as of 17 May 2019. There is no change to any terms and conditions of your investment. If you have any queries, please contact Queries@invesco.com