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Elizabeth S. Johnson has served as a non-executive director of our company since February 2023 and is a member of the Audit, Compensation and Nomination and Corporate Governance Committees.
Ms. Johnson has served as Vice Chair, Chief Experience Officer of Citizens Financial Group, Inc. (“Citizens Financial”) since 2020 and as the Head of ESG since 2022. From 2015 to 2020, she served as the Chief Marketing Officer and Head of Virtual Channels of Citizens Financial. Prior to joining Citizens Financial, Ms. Johnson worked at Bain and Company, Inc. for 15 years. She serves on the Mass Fintech Hub Advisory Board and on the Board of The Home for Little Wanderers. Ms. Johnson received a B.A. in Economics and Mathematical Methods in Social Sciences from Northwestern University and a M.B.A. from Stanford University Graduate School of Business.
Industry experience and client focus
Ms. Johnson is a financial services executive with extensive global experience in digital transformation, marketing and client-focused strategy, including growth, engagement and profitability in retail banking, asset and wealth management.