3. Building customised but scalable solutions
There is no one-size-fits-all for retirement, and therefore thoughtful customisation is paramount. Self-select options can offer customisation, but a pension scheme cannot reasonably offer a one-to-one solution for all members under their default umbrella.
In the UK, Targeted Support has formally introduced the concept of member cohorts, which translates into the need to define investment personas. This links directly to principles 1 and 2 above, where defining the objective helps people define their cohort membership, with principle 2 aggregating the investment building blocks that can deliver those pre-defined persona outcomes.
To enable a more tailored journey for pension scheme members, technology is likely to play an important role. The 4-Life framework helps define outcomes, but cash flow planning tools help bring those outcomes to life and lift them into the real world. Members may desire a targeted income throughout retirement, but pension pot size and how early they are taking their pension will impact how achievable that retirement income is. Cash flow planning tools bring this to life to help align the reality of DC pots with the outcomes they need to deliver.
Modelling these pre-defined personas using different combinations of building blocks serves to illustrate how optimal a portfolio is relative to the persona objectives and secondly highlights the benefits of incorporating different building blocks to achieve an income or growth outcome.
To enable a more tailored journey for pension scheme members, technology is likely to play an important role. The 4-Life framework helps define outcomes, but cash flow planning tools help bring those outcomes to life and lift them into the real world. Members may desire a targeted income throughout retirement, but pension pot size and how early they are taking their pension will impact how achievable that retirement income is. Cash flow planning tools bring this to life to help align the reality of DC pots with the outcomes they need to deliver.
Modelling these pre-defined personas using different combinations of building blocks serves to illustrate how optimal a portfolio is relative to the persona objectives and secondly highlights the benefits of incorporating different building blocks to achieve an income or growth outcome.
A focus on the UK
These global investment principles apply directly to UK defined contribution schemes and assets. In our view, regardless of pathway, be that advised, do it yourself, guided or supported retirement there should be a degree of consistency to what is available for individuals’ entering retirement.
There are still several grey areas from a regulatory perspective, and some areas where we just don’t know the answer yet. In our view, that doesn’t mean you don’t start to build solutions, we just need to build a framework that can flex to future regulatory changes.
For example:
- The pensions dashboard will be a significant step forward, but how that information will be used by individuals and scheme providers is yet to be seen. Visibility on other pots could be an important factor for defining investment objectives.
- Targeted support will in part drive how many investment building blocks are required to deliver each outcome. If annuities are not appropriate for all to deliver cash flow matching strategies, alternative liquid solutions for delivering stable income need to be available through the framework.
- There is likely to be a need for schemes to balance offering guided retirement with supported retirement. A building block approach to customisation helps build a framework to support both consistency and flexibility.
Collaboration is key
Defined contribution presents its own unique investment challenges. Building a robust and fit-for-purpose framework comprising outcome-driven investment building blocks is crucial to deliver better outcomes for scheme members. As noted at the outset, this is a global issue: We are all working towards the same goal, better member outcomes. At Invesco, we recognise that achieving this requires collaboration across the industry. As a global DC provider, we bring the advantage of deep experience across multiple markets, enabling us to share insights, best practices, and innovations that have proven successful elsewhere. This global perspective allows us to identify what works, adapt it to local regulatory and cultural contexts, and accelerate progress toward better outcomes.
We are actively partnering with providers, consultants, and policymakers to leverage this expertise and address differences in member characteristics, policy, and market structure. Our approach is built on flexibility and partnership: We can deliver a holistic solution that supports providers in meeting their members’ needs or complement existing in-house capabilities with targeted components. This model ensures schemes benefit from global best practices while tailoring strategies to the unique needs of their members and regulatory environment, keeping member outcomes at the heart of everything we do.
Defined contribution pensions
For more than 30 years, Invesco has worked alongside defined contribution schemes and consultants across the globe to help optimise member outcomes.