Login Help

Why are you asking me to log in with my email address?

We changed our login process on Nov. 14, 2022. Previously, users were required to log in with a user ID.  As a result of the change, we require each user to log in with their email address.

I’ve forgotten my password, what do I do?

If you’ve successfully logged in on or after November 14, 2022 and have forgotten your password, select Forgot password and follow the instructions provided.

I want to reset/change my password, what do I do?

Only existing users that have validated their accounts on or after November 14, 2022 are able to reset their password.

If you’ve successfully logged in on or after Nov 14, 2022 and have forgotten your password, select Forgot password? and follow the instructions provided.

How can I reset my password?

To reset your password, select Forgot password and follow the instructions provided.

What is multi-factor authentication and why am I being asked for it?

Multi-factor authentication is an extra layer of security to protect your accounts. Any time we need to confirm your identity online, we'll send you a one-time security verification code via a text message.

How it works

When we need to verify your identity online, there are two key steps:

Step 1: Log in as you normally would by using your login credentials. Most of the time this is all you need to do to log in.      

Step 2: When we need to verify your identity online, we prompt you to get a one-time security verification code via text to your mobile number on file. When you get your security verification code, you simply enter it into the Invesco screen and continue.

We only require you to use multi-factor authentication when you log in from a device we don't recognize or when you are attempting to change security information. A recognized device is any device that you regularly use to access your Invesco accounts.

To view, update and add a phone number to receive a one-time security verification code, log in and access “My Profile”.  Please note that standard wireless carrier message and data rates may apply for text messages.

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